
Accident and Incident Training
Prepared to respond, equipped to investigate, building safer schools through confident action.
Empower your staff with expert-led training and eTraining modules in Accident Investigation, Crisis Management, and Legal Reporting. From planning and simulation to SMART action plans and RIDDOR compliance, our tailored courses ensure confident, compliant responses to incidents across your school or organization.
Accident Investigation Training
​Course delivery: Instructor led
Course duration: 1/2 day
Number of delegates: Up to 20
About this course: This course is suitable for anyone who may need to investigate an accident and any senior staff who will have duties in law under the Health and Safety at Work Act 1974.
Key topics covered:
- Why we should Investigate Accidents
- Which Accidents or Incidents should we Investigate?
- How to Decide what Level of Investigation is Appropriate
- Selecting an Investigator
- What to Look For
- Conclusions: Causes and Root Causes
- How to Record
- Control Measures
- You are the Judge
- Useful Documents
- Question and Answer Session
Recording and Reporting Accidents
Course delivery: eTraining
Course duration: 25-30 minutes
Number of delegates: 1+
About this course: This course covers what your legal duties are in reporting and keeping records about accidents, incidents and near misses of staff, pupils and visitors. The course is suitable for all staff who will be involved in any aspect of this process. The module covers all aspects of the law in terms of both RIDDOR reportable and non-RIDDOR accidents and near misses, with practical and clearly detailed examples.
Key topics covered:
- What is an accident?
- What is a near miss?
- What is a dangerous occurrence?
- What is an occupational disease?
- What records must we keep and how?
- How do I analyse records?
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- What is RIDDOR?
- What must be reported to the HSE?
- When must I report to the HSE?
- How do I report to the HSE?
- What counts as a ‘work-related’ accident?
Crisis Management Training
Course delivery: Instructor led ​
Course duration: Two separate half day sessions and can be tailored to a clients requirements
Number of delegates: Up to 25
About this course: This course is suitable for trustees, governors and all senior staff who will have duties in law under the Health and Safety at Work Act 1974.
Key topics covered:
Session 1 - Planning and Policy - a supportive session devising a tailored Crisis Management Plan which includes the management of different types of crisis, leadership in a crisis, how to manage social media, facing the press and other stakeholder communications and business continuity including the continuity of education.
Session 2 - Simulation Exercise - testing the effectiveness, responsiveness and fine tuning of the plan that you have trained staff on. Based on a realistic and evolving incident scenario tailored for your school, this session creates a realistic situation in which you will practice breaking bad news to a parent over the telephone, responding to social media storms, drafting a press holding statement, writing an incident page for your own school website and conducting a telephone interview with a journalist.
Investigating Accidents
Course delivery: eTraining
Course duration: 35-40 minutes
Number of delegates: 1+
About this course: Investigating accidents and near misses on site forms an important part of health and safety management. This module is applicable to any staff member tasked with elements of accident investigation and covers the right and wrong questions to ask, interviewing victims and witnesses, gathering evidence, identifying root causes and creating SMART action plans.​
Key topics covered:
- The legal duty to investigate
- When to investigate and in what depth
- Lessons to learn from investigations
- Selecting an appropriate investigator or investigating team
- Investigation procedure
- Analysing investigation findings
- Implementing a SMART action plan

"Handsam’s trainers are so good they can make a confusing topic interesting.“
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Bebe - Head of Careers and Partnerships