This course is suitable for trustees, governors and all senior staff who will have duties in law under the Health and Safety at Work Act 1974.

Key topics covered:

Session 1  - Planning and Policy -  a supportive session devising a tailored Crisis Management Plan which includes the management of different types of crisis, leadership in a crisis, how to manage social media, facing the press and other stakeholder communications and business continuity including the continuity of education.

Session 2 - Simulation Exercise - testing the effectiveness, responsiveness and fine tuning of the plan that you have trained staff on. Based on a realistic and evolving incident scenario tailored for your school, this session creates a realistic situation in which you will practice breaking bad news to a parent over the telephone, responding to social media storms, drafting a press holding statement, writing an incident page for your own school website and conducting a telephone interview with a journalist.