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Trips and Visits Services

Handsam works in partnership with Pharos Response to provide a range of off-site visit services. This includes a Visits Advisory service, an Emergency Response Service (ERS), a Strategic Trips and Visits Review service and Educational Visits Coordinator (EVC) and Trip Leader Training.

Visits Advisory Service

This service allows you the comfort of seeking professional advice regarding any aspect of health, safety and other compliance issues associated with any of your visits at home or abroad. Our significant expertise covers overseas visits to more challenging destinations and adventurous activities. Support and advice may be provided to school staff in their planning processes,  helping with risk assessments, overseas contacts, other policies and wider risk management. Advice will be provided by email and telephone by a named consultant. This external, objective validation of your trip planning provides governors and managers with valuable peace of mind that visits are safe and planned to a high standard.

Emergency Response Service (ERS)

Our 24/7 telephone response service ensures that you have a robust system in place should anything go awry on any trip or visit. Our Response Centre is staffed by experts, it can absorb significant in-coming call volume and make pre-scripted calls to parents / guardians on your behalf at short notice. Additional strategic services available through the ERS include Trauma Counselling, Crisis PR and Management Mentoring as the need arises. The service includes access to a Crisis Response Team that can deploy in the UK or overseas at short notice. This can include Crisis Containment, Local Safety Assistance and Security Support to the group affected. Subscribing to this service brings peace of mind and surety of a professional response should anything ever go wrong.

Strategic Review of Trips and Visits

This comprehensive review of your current off-site visit policy, procedures, insurance arrangements, suppliers and staff training will enable you to spot issues and highlight strengths and weaknesses in your processes. A detailed report will be produced with targeted and prioritised recommendations for action. Opportunities for savings or efficiencies may be identified, by ensuring that best value for money is gained from suppliers.


EVC and Trip Planner Training

Ensuring your staff are competent is a crucial factor in successful school trips and visits planning. Our training courses are suitable for new or experienced EVCs and trip planners. Topics include: responsibilities, risk assessments, student suitability, case studies, incident management, supervisory skills, practical information and best practice.

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